Francis Taylor & Austin
Positive: professionalism, quality, responsiveness, value, reliability
I can’t praise Tom and Sharne enough for the transformation in our dog Austin since he stayed with them this summer. Before his 3 weeks stay, Austin had severe fear-led aggression toward other dogs. When we rescued him from Spain, he was already an anxious dog but after a bad encounter with an aggressive German Sheppard on our first walk, he was terrified to go outside. Every time he saw another dog, he would either try to run or go into attack mode. As he is a large dog, it became impossible to walk him safely.
We tried two trainers over a 9 month period but nothing worked and we were seriously considering rehoming him. That would have broken our hearts but we couldn’t see any way out. Then I found Vislor.
They have been amazing from the start, answering all our queries promptly and offering advice before we even paid a penny. We were really worried about Austin being away from home for 3 weeks but it was the best decision we have made for him.
Tom and Sharne worked so hard to get him into a place where he is now keen to go out and can even walk past another dog without reacting. Tom kept in regular contact throughout Austin’s stay with update videos and positive comments about his progress and continues to support us now with any issues we have. We are planning to book him in next summer for more training as we know that Tom and Sharne have so much more that they can teach Austin.
Thank you both so much.